Quality Policy

Through our dedicated team, we continually strive to improve the service and quality we offer our customers.

We demonstrate high professional integrity throughout our organisation to ensure total customer fulfilment and satisfaction. Our customers will measure our performance with the ultimate goal of achieving complete satisfaction.

We have positioned ourselves as a leading importer and distributor of automation components. We work closely with all our customers and suppliers to improve and carefully listen to our suppliers and customers and exceed all expectations.

Continual training and improvement of our processes and procedures, ultimately to be more productive and efficient in what we do. Objectives are set annually and reviewed through our management review process. Additionally, monthly management meetings will include issues according to the quality system.

To facilitate these requirements effectively, we are committed to and have developed a Quality Management System conforming to BS EN ISO 9001:2015 requirements and all other applicable standards associated with our activities.

It is the responsibility of all employees to adhere to this quality system implemented by this organisation.

The quality system manual is accessible to all employees to ensure that our quality system is embedded within all areas and integrated into the day-to-day running of the business.